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Rejoin as a Former Member

If you have been a Red Union member before and want to rejoin, the process is personalised and easy. Welcome back.

How to Rejoin

Option A - Reactivation Request (preferred)

  1. Get the same email you previously registered with your union prepared (i.e. where you received union correspondence to); 
  2. Fill out a reactivation form here: https://www.redunion.com.au/reactivate; and
  3. Expect communication from our team via phone or email to confirm your reactivation. 

Member Support leadership will match your details with your previous record and handle your reactivation personally – so you're assigned to the right union and best protected.

Option B - Speak to our Onboarding Team

  1. To reactivate a subscription, you can also contact our team directly via: 
    1. email with your details and reactivation request – join@redunion.com.au; 
    2. pre-scheduled meeting with out onboarding specialist – book here; 
    3. call the friendly hotline – (07) 3053 8086 OR 1300 263 374; 
    4. via live-chat on your associations' webpage; or 
    5. you could even use Facebook Messenger for any of our unions. 
  2. Let our team member know you are a returning member - and we will locate your existing profile; and
  3. Your reactivation can be processed over the phone.

We will use your previous membership details (no need to start from scratch). 

Option C - Re-do the SignUp process (unpreferred)

You can sign-up using the main signup form for your relevant association if you want, however this is unpreferred because: 

  1. Cannot reuse email: You cannot reuse your previous email when using the sign-up form; 
  2. Using a new email will reset your details: If you use a different email to sign-up again:
    1. we won't recognise you as a returning member;
    2. we'll lose previous context relating to your membership  such as loyalty history, previous disputes, employment, your preferences.

 To sign-up directly via the sign-up form: 

  1. Visit the signup form relevant to your industry (Nursing / Midwifery | Allied Health | Education | Officer | Other | New Zealand);
  2. Use a new email address (not previously used); and
  3. Contact the hotline to let them know you've signed up with a new email address (we can "merge" your old record with your new details). 

Remember, you can simply contact our very helpful hotline via live chat, email, or phone number if you have any questions about this. 

I think I might still be a member but I'm unsure? 

Following the options above causes human review, they will be able to see if your membership has cancelled or is in another status and let you know what this means. 

Why can't I just use my old email on the signup form?

By using the reactivation form instead of the sign-up form:
  • We will use your existing record to avoid duplicate profiles;
  • Your new membership will start from the date you rejoin (i.e. we can back-date it);
  • The support and industrial teams will be able to recognise past issues, making their services smoother;
  • Our onboarding team will ensure your assigned to the correct pricing and state-based association (and state-based entity) given some details or structure changes may have occured since your previous membership;
  • Coverage under Professional Indemnity arrangement (if applicable) applies to matters that arise after your rejoining date; and
  • If your personal details have changed, let us know and we will update everything

We are glad to have you back.

Will coupons still apply?

  • Most coupons can still apply upon reactivation, however

  • there are reasonable limitations to coupons applying upon reactivation to prevent abuse of the loyalty /referral systems (e.g. referring yourself is not permitted and prevented).